Frequently Asked Questions
Everything you need to know about shopping with Alex Terrible.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days for domestic orders and 14-21 days for international destinations, depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Please ensure all original tags are attached to be eligible for a full refund.
Do you ship worldwide?
Yes, we offer international shipping to most countries. Shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern mobile payment options like Apple Pay and Google Pay.
Are your products limited edition?
Many of our designs are released in limited quantities. Once an item is marked as 'Sold Out,' it may not be restocked to maintain the exclusivity of the collection.